Ava
AI receptionist for dental clinics
Patient enquiries handled the way your receptionist would.
Web chat 24/7.
Voice on your terms.
1 in 4
New patient calls to UK dental practices go unanswered
88%
Of dental appointments are still arranged by phone
40%
Of online bookings happen outside office hours
Source: Virtually Local UK, Dominate Dental UK
That's what Ava fixes
Other bots collect enquiries
Ava books appointments
It’s 9:30pm. A patient enquires about Invisalign. Ava responds, checks the Dentally diary, books the consultation.
That's the gap Ava fills.
After hours, weekends, Monday morning when the phones won't stop.
How Ava works
Works with Dentally
Ava reads from your Dentally diary and writes confirmed appointments directly into it. Your PMS stays the single source of truth. No duplicate records, no manual entry.
Web chat and voice
Web chat runs 24/7 by default. Voice is configured around your clinic - after hours, weekends, overflow, or around the clock. Your choice.
Configured to your clinic
Set up around your treatments, providers, booking rules, and cancellation policy. Not a generic chatbot - built around how your clinic actually works.
Always in control
Complex queries, sensitive situations, anything outside the expected - Ava steps aside and your team steps in with full context. Every conversation, booking, and handoff logged and traceable.
GDPR compliant
Encrypted in transit, full audit trail, data processing agreement included with every clinic.
Meet Ava
Try booking an appointment with our demo clinic - exactly as a real patient would.
Hear Ava
A patient calls at 7pm to book an implant consultation. With most practices, that call goes to voicemail. With Ava, it becomes a confirmed appointment.
Simple, transparent pricing.
Three plans. No hidden fees. No long-term contract.
WEBCHAT
£299/month
Digital front desk for web chat only.
Web chat — 24/7
Unlimited patient conversations
Booking, cancellation and rescheduling
Escalation to reception
Ongoing support and maintenance
Product updates included
WEBCHAT + VOICE
£449/month
Web chat plus inbound voice. 200 minutes included.
Everything in Web
Inbound phone — configurable hours
200 voice minutes per month included
£0.35 per additional minute
UK phone number included
Call transcripts included
SETUP & GO-LIVE
£499
Everything to get Ava running at your clinic.
Clinic configuration
Treatment and provider setup
Testing and sign-off
Go-live support
Applies to all plans.
FAQ
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An AI receptionist for dental clinics handles patient enquiries, books appointments, and manages cancellations and reschedules automatically, around the clock. Ava does this via web chat and voice, integrating directly with Dentally so confirmed appointments go straight into your diary.
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No. Ava handles the enquiries your team can't get to - out of hours, during busy periods, and overnight. Your reception team continues doing what they do. Ava fills the gaps.
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Yes. Ava reads from your Dentally diary and writes confirmed appointments directly into it. No duplicate records, no manual entry required.
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Yes. Web chat runs 24/7 by default. Voice is configured around your clinic - after hours only, weekends, overflow, or around the clock.
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Yes. Voice is fully configurable to whatever hours work for your clinic.
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One to two weeks from sign-off to go-live. Ava is configured around your clinic, everything is tested, and nothing goes live until you're happy.
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Ava hands off to your reception team with full context of everything already discussed. No dropped conversations, no lost information.
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Yes. Encrypted in transit, full audit trail, data processing agreement included with every clinic.
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Ava is built for UK private dental clinics - single site or small group, particularly those offering implants, Invisalign, and cosmetic treatments. Ava currently integrates with Dentally.